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Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is collected and used by in2tel. Please read our privacy policy carefully before submitting any personal data.

(last updated 30 June 2019).

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter or respond to a survey.

What personal information do we collect?

When registering or calling in2tel, you may be asked for your

  • Name
  • Business name
  • Email address
  • Mailing address
  • Phone number

These will help our support teams to follow up on any sales, technical or contractual enquires.

We collect information on the use of including information from your devices and applications you (or your users) use to access and use any of our websites, applications or services. The information we may collect about usage includes:

  • Device type and operating system
  • Screen resolution
  • Geographic location
  • Pages you have visited
  • Referral URLs
  • Your IP address
  • Your weblog information

This information is collected via cookies and you can find more about our use of cookies in the Automatic Data Collection Tools section.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalise user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested
  • To improve our website to better serve you
  • To allow us to better service you in responding to your customer service requests
  • To quickly process your transactions
  • To send periodic emails regarding your order or other products and services

How do we protect visitor information?

Our website is scanned regularly for security holes and known vulnerabilities to make your visit to our site as safe as possible. We perform regular server updates and malware scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have restricted access. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.


By using our services or visiting our website, the submission of data to us shall constitute your consent to allow us to process your personal data in accordance with the terms of this policy.

in2tel products and services are for business use and not directed at individuals under the age of 16. in2tel do not knowingly collect information from children. If we obtain actual knowledge that we have collected information from a child, we will promptly delete it, unless we are legally obligated to retain such data. If you believe that we have mistakenly or unintentionally collected information from a child, please contact us by clicking this link.

Your access

Majority of our customers already have access to their personal data. So please make sure the data we hold is up to date, any data which is no longer required please remove, unless required for regulatory or legal reasons. If you do not have an account or if you have questions about your account information or other personal data, please contact by clicking this link.

Monitoring and recording communications

in2tel may monitor and record communications with you, including e-mails and phone conversations. Any information we collect may be used for the daily operation of the business and to ensure we fulfil our legal and regulatory obligations.

Third-party disclosure

How we share the information we collect

We do not sell or trade our data to outside third parties.

We use automatic data collection tools to collect your personal information to help run its Google Analytics, Adwords and mailing accounts. (see how in2tel uses automatic data collection tools below).

We use selected third parties for marketing purposes, we may share information about the use of our website, and in such circumstances, any information we share will not include any data that can be used to identify you.

in2tel are regulated by Comreg, so there may be a request from Comreg and law enforcement authorities to share personal data as and when requested.

There may be times we need to instruct a third-party to carry out checks on your personal data (i.e. credit check), prior to us carrying out such tasks, you will be informed of the necessary checks for our business purposes or as required by law.

How in2tel uses automatic data collection tools.

The in2tel website uses cookies to remember log-in details, collect statistics to optimise site functionality, collect information on user activity, improve your user experience and deliver content tailored to your interests.

in2tel also allows third-party advertising companies to use cookies on our web sites in order to optimise our advertisements and marketing and to serve advertisements specific to your interests on other websites.

in2tel may use Google’s remarketing services to tailor advertisements to your perceived interests. Remarketing uses cookies and device identifiers data to serve ads based on user’s past visits to the website. This data may be processed by a third-party who operate as an SEO agency. This data won’t be shared with any other advertisers and Google won’t use your remarketing lists to advertise its own products.

Personalised adverts can be turned off through your Google personalised advert settings, found here:

If you choose to receive marketing emails or newsletters from in2tel, we may track whether you’ve opened those messages and whether you’ve clicked on links contained within those messages, through the use of web beacons and personalised URLs embedded in these communications. This allows in2tel to better personalise future communications and limit these communications to subjects that are of interest to you.

You can set your browser in most instances to notify you before you receive a cookie, giving you the chance to decide whether to accept it or not. You can also generally set your browser to turn off cookies.

Our website uses Google Analytics cookies. Information collected by Google Analytics cookies will be transmitted to and stored by Google on servers in the United States of America in accordance with its privacy practices. To see an overview of privacy at Google and how this applies to Google Analytics, visit You may opt-out of tracking by Google Analytics by visiting

How does our site handle do not track signals?

We honour do not track signals and do not track plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

To find out more about our Cookie Policy, please click the link.

Internet security

Customers should note that, while in2tel ensure every effort is taken to protect their privacy with various strict internal procedures. Customers should still note that information disclosed over the Internet is inherently not secure and is on a public network. in2tel cannot be held responsible nor do we accept liability for unauthorised access to the public network. All information provided by customers is done entirely at the customer’s own risk.

How long we keep your personal data

Typically, we keep personal data for the length of any contractual relationship and, to the extent permitted by applicable laws, after the end of that relationship for as long as necessary to perform purposes set out in this privacy statement, to protect in2tel from legal claims and administer our business. When we no longer need to use personal data, we will delete it from our systems and records or take steps to anonymise the data unless we need to keep it longer to comply with a legal or regulatory obligation.

Changes to this privacy policy

We will make changes to this notice from time to time, particularly around how we use your information, and changes around our technology and products. If we make changes that materially alter your privacy rights, we will alert you to changes by placing a notice on the in2tel website, by sending you an email, and/or by some other means.

Changes to this privacy policy to date

The most recent changes to this privacy policy were made on:

  • 30 June 2019

Previous changes can be found by clicking on the historic date.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below;

The Old Post Office,
137-139 Long Street
Staffordshire B78 1SH